Terms and Conditions for RSW DIY Decal kits

Last Updated: 13/5/2025

These Terms and Conditions (“Terms”) govern the use of products and services provided by RSW Graphics, a graphics and sign-writing company specializing in providing decal kits for self-installation on vehicles. By purchasing and using our decal kits, you agree to the following terms and conditions:

1. Definitions

  • “Company,” “We,” or “Us” refers to RSW Graphics.

  • “Customer,” “You,” or “Your” refers to the person or entity purchasing the decal kits from RSW Graphics.

  • “Products” refer to any decal kits or related items provided by RSW Graphics for self-installation on vehicles.

2. Product Use and Installation

2.1 Self-Installation:
Our decal kits are designed for self-installation. We provide instructions to make the installation as easy as possible. The Company will not be responsible for any damage or poor results due to not following provided instructions and improper installation.

2.2 Customer Responsibility:
You are responsible for ensuring that the surface of the vehicle where the decal is to be applied is clean, smooth, and appropriate for vinyl decal installation. You are also responsible for following the installation instructions carefully.

2.3 Adhesion and Surface Preparation:
The longevity and adhesion of the decals depend on proper surface preparation and installation. We recommend the surface be free from dirt, grease, wax, or other contaminants.

3. Order and Payment Terms

3.1 Custom Orders:
Custom design orders will require approval of design proofs before production. Once a design proof is approved, the order cannot be cancelled or modified.

3.2 Pricing and Payment:
All prices are in AUD and are subject to change. Payment must be made in full before production and delivery of the decals.

3.3 Taxes:
You are responsible for any applicable sales taxes or import duties as per local laws.

4. Shipping and Delivery

4.1 Shipping Costs:
Shipping costs will be calculated and provided once the decal kit is produced and packaged. Delivery times may vary based on location and availability.

4.2 Risk of Loss:
All purchases are made pursuant to a shipment contract. The risk of loss and title for the decals pass to you upon our delivery to the carrier.

4.3 Delivery Issues:
If products arrive damaged, you must notify us within 7 business days of receipt, providing photos of the damage. We will investigate and may offer a replacement or refund at our discretion.

5. Returns and Refunds

5.1 Custom Decals:
Due to the customized nature of our products, custom decal orders are non-refundable unless defective or damaged.

5.2 Non-Custom Products:
Non-custom products may be returned within 14 days of delivery for a refund or exchange, provided they are unused, and in their original condition. Shipping costs for returns are the responsibility of the customer.

5.3 Defective or Incorrect Items:
If you receive a defective or incorrect product, please notify us within 7 days. We will arrange for a replacement or refund, subject to verification of the defect or error.

6. Warranties and Limitation of Liability

6.1 No Warranty on Installation:
We do not provide any warranty for the decal’s performance after installation as this depends entirely on the method and conditions of installation.

6.2 Product Warranty:
We warrant that the products will be free from manufacturing defects for a period of 90 days from the date of delivery. This warranty does not cover damage caused by improper installation, mishandling, or environmental factors (e.g., extreme temperatures, weather conditions).

6.3 Limitation of Liability:
To the maximum extent permitted by law, the Company’s liability for any claim, whether in contract, tort, or under any other theory of liability, will be limited to the amount you paid for the decal kit. We will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits or vehicle damage.

7. Intellectual Property

All designs, graphics, and content provided by RSW Graphics remain the intellectual property of the Company. You may not reproduce, distribute, or otherwise use the designs for purposes other than personal use on your vehicle.

8. Customer Feedback and Use of Images

By purchasing from RSW Graphics, you agree that we may use images of your vehicle with our decals (whether provided by you or obtained through other means) for promotional purposes, unless you explicitly request otherwise in writing.

9. Governing Law

These Terms will be governed by and construed in accordance with the laws of Australia. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts located in State of Western Australia

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our products and services constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions or concerns about these Terms or our products, please contact us at:

  • Email: rsw.graphics20@gmail.com

  • Phone: 0413955669

By purchasing our products, you acknowledge that you have read, understood, and agree to these Terms and Conditions.